Terms and Conditions of TELOS TRADING LIMITED.
(www.vhotmall.com)
**Last Updated: [06/10/2025]**
1. Agreement Confirmation and Acceptance
1.1 These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Quzhou Jumai Supply Chain Management Co., Ltd. ("Company", "we", or "us") regarding your use of the www.vhotmall.com website ("Website").
1.2 By registering, logging in, or using our services, you acknowledge that you have read, understood, and agreed to be bound by all provisions of these Terms.
2. Service Content
2.1 The Website provides display, sales, and delivery services for products including maternal & baby products, 3C electronics, small household appliances, apparel, and health products.
2.2 We reserve the right to modify, suspend, or terminate any part of our services at any time without prior notice.
3. User Registration and Accounts
3.1 You warrant that all registration information provided is true, accurate, and complete, and will be promptly updated.
3.2 You are responsible for maintaining the confidentiality of your account credentials. All activities conducted through your account will be deemed as your own actions.
3.3 You must immediately notify us of any unauthorized use of your account.
4. Orders and Payments
4.1 When placing orders, you must ensure all information provided is accurate.
4.2 Product prices are as displayed on the Website at the time of order. We reserve the right to adjust prices due to market changes.
4.3 Payment methods include but are not limited to credit cards, PayPal, and bank transfers, as displayed on the Website.
5. Product Delivery
5.1 We will arrange shipment within 1-3 business days after receiving payment.
5.2 International orders may require customs clearance, and any resulting import duties shall be borne by the customer.
5.3 For detailed delivery policies, please refer to our Shipping Policy.
6. Returns and Refunds
6.1 Returns or exchanges may be requested for defective products or shipping damages.
6.2 Non-defective returns require products to be in original condition and resalable.
6.3 For complete details, please refer to our Return and Refund Policy.
7. Intellectual Property
7.1 All Website content (including but not limited to text, images, and logos) is protected by copyright, trademark, and other intellectual property laws.
7.2 No content may be used in any manner without our prior written permission.
8. User Conduct
You agree not to:
8.1 Post false, illegal, or infringing content
8.2 Disrupt normal Website operations
8.3 Access others' accounts without authorization
8.4 Engage in any unlawful activities
9. Liability Limitations
9.1 We shall not be liable for service interruptions caused by force majeure.
9.2 To the maximum extent permitted by law, we exclude liability for indirect, incidental, or punitive damages.
10. Modifications and Termination
10.1 We may modify these Terms at any time, with updated versions becoming effective upon posting.
10.2 You may terminate use of our services at any time, but completed transactions remain subject to these Terms.
11. Governing Law and Dispute Resolution
11.1 These Terms shall be governed by the laws of the UK
11.2 Disputes shall first be resolved through friendly negotiation. If unresolved, they shall be submitted to the competent court where we are located.
12. Contact Us
For any inquiries, please contact us via:
- Email: sales@vhotmall.com
- Phone: +86-15372734991 OR +852-64394370
- Business Hours: Monday-Friday 9:00-18:00 (Beijing Time)
**TELOS TRADING LIMITED. reserves the final right of interpretation of these Terms.**