Privacy Policy of TELOS TRADING LIMITED (www.vhotmall.com)

**Last Updated: [06/10/2025]**

 1. Introduction

TELOS TRADING LIMITED ("we," "us," or "our") highly values the privacy protection of our users. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide through our website www.vhotmall.com ("the Site").

 2. Scope of Information Collection

We only collect personal information necessary to provide our services, including but not limited to:
1. Registration information: Name, email address, phone number
2. Order information: Shipping address, payment details
3. Device information: IP address, browser type, device identifier
4. Browsing behavior: Page visit records, search history

3. Purposes of Information Use

The information we collect will be used for the following legitimate purposes:
1. To process orders and arrange delivery
2. To provide customer service and support
3. To improve website functionality and service quality
4. To prevent fraud and ensure account security
5. To comply with legal requirements and regulatory requests

 4. Information Sharing and Disclosure

We commit to:
1. Never sell, rent, or trade your personal information to any third party
2. Only share information with third parties when necessary:
   - Logistics service providers (only information required for delivery)
   - Payment processors (only information required for transaction verification)
   - When required by law or in response to valid government requests

5. User Rights

You have the following rights:
1. Right to access: Request a copy of your personal information we hold
2. Right to rectification: Update or correct inaccurate personal information
3. Right to erasure: Request deletion of personal information where permitted by law
4. Right to withdraw consent: Withdraw previously given authorization through customer service channels

6. Data Security Measures

We implement strict security measures to protect your information:
1. SSL encryption technology to secure data transmission
2. Access controls and permission management
3. Regular security audits and risk assessments
4. Privacy protection training for employees

 7. Cookie Usage

This Site uses cookies to:
1. Remember user preferences
2. Analyze website traffic and usage
3. Enhance shopping experience
You can manage or disable cookies through your browser settings

 8. Protection of Minors

We place special emphasis on protecting minors' privacy:
1. The Site is not directed at users under 16 years of age
2. If we discover an account registered by a minor, we will immediately close the account and delete the information

9. Policy Updates

We may update this policy periodically and will notify users through:
1. Website announcements
2. Email notifications (for registered users)
3. The updated policy will be prominently displayed on the Site

10. Contact Us

For any questions about this policy or to exercise your rights, please contact us via:
- Privacy Officer Email: sales@vhotmall.com
- Customer Service Phone: +86-15372734991 OR +852-64394370
- Mailing Address: 61 Bridge Street, Kington, Herefordshire, United Kingdom, HR5 3DJ

We commit to responding to privacy-related requests within 15 business days.

**TELOS TRADING LIMITED reserves the final right of interpretation of this policy.**